Garmin Forerunner 965 Series

$949.00

Garmin Forerunner® 965

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Description

LEAD THE PACK

Pushing toward the podium? Get this on your wrist. Train your best, perform your best, and put yourself in the running at your next race.

WHAT IF EVERY RUN WAS A PODIUM-WORTHY PERFORMANCE? AND FROM TRAINING READINESS, YOU KNEW YOU WERE PRIMED TO REAP THE REWARDS? WITH THE FORERUNNER 965 RUNNING SMARTWATCH, STATS AND INSIGHTS WILL BE LIT UP ON A BRIGHT AND COLOURFUL AMOLED DISPLAY. AND SOON, YOU TOO WILL BE STANDING IN THE LIGHT.

1.4″ BRIGHT AND COLOURFUL AMOLED DISPLAY

UP TO 31 HOURS OF BATTERY LIFE IN GPS MODE

ADVANCED TRAINING METRICS AND RECOVERY INSIGHTS

BUILT-IN MAPS WITH SATIQ™ AND MULTI-BAND GPS

LIGHTWEIGHT TITANIUM BEZEL

TOUCHSCREEN AND BUTTONS

EXTENDED BATTERY LIFE

Get up to 15 days of battery life in smartwatch mode. In GPS mode, get up to 42 hours. And in UltraTrac™ mode, go even longer with up to 80 hours.

TOUCHSCREEN AND BUTTONS

Click or swipe through maps and stats with traditional button controls or a new, responsive touchscreen.

TAILORED TO THE DEDICATED

Clocking in at just 52 grams, the Forerunner 955 smartwatch will keep you light on your feet and attuned to your body.

TRAIN BRILLIANTLY

WITH OUR BRIGHTEST RUNNING SMARTWATCH EVER

TRAINING READINESS

From the moment you wake up, get a readiness score based on your sleep quality, recovery, training load and more, so you can determine whether it’s a good day to go hard — or take it easy.

RACE ADAPTIVE TRAINING PLANS

Get ready for your next race, including marathons, with training tips, personalised daily suggested workouts and completion time predictions. Just enter your race and we’ll build a plan that’ll help you meet your goals.

FULL-COLOUR MAPPING

Whether you’re running on city streets or riding densely covered trails, Forerunner 965 running smartwatch provides, full-colour, built-in mapping to keep you on track.

 

DAILY SUGGESTED WORKOUTS

Get workouts made for you. They adapt after every run to match your performance and recovery and take into account the races coming up in your Garmin Connect calendar.

TRIATHLON AND MULTISPORT PROFILES

Switch between sports with one press by using built-in profiles for triathlons, duathlons, brick workouts and swimruns. Or, create your own custom multisport profiles.

 

TRAINING STATUS

Using indicators such as HRV status, your recent exercise history and performance, get an easy insight into your overall effort — and whether you’re training productively, peaking or strained.

Go the distance. Know the distance.

Stay connected while you're breaking records.

Plan


MORNING REPORT

Get a customisable overview of your sleep1, training outlook, HRV status, weather and more as soon as you wake up.

BODY BATTERY ENERGY MONITORING

See your energy levels throughout the day so you’ll know when your body is charged up and ready for activity or drained and needing to recharge with restful sleep. And get even more details and personal insights on how sleep, naps, daily activities and high stress specifically impact your energy1.

COURSES WITH TURN-BY-TURN DIRECTIONS

Create or find existing courses in the Garmin Connect app or sync from your favourite third party platforms and get turn-by-turn directions.

NAP DETECTION

Automatically track or log your naps to see how they benefit your body and to check the recommended time and duration they should be.

ROUND-TRIP ROUTING

Enter how far you want to go and get suggested routes that will bring you back. Even use TrendLine to find the best local paths.

HRV STATUS

Gain a better understanding of your overall health, recovery and training performance while you sleep.

ROUND-TRIP ROUTING

Enter how far you want to go and get suggested routes that will bring you back. Even use TrendLine to find the best local paths.

HRV STATUS

Gain a better understanding of your overall health, recovery and training performance while you sleep.

SLEEP MONITORING AND SLEEP SCORE

Understand how your body’s recovering with sleep score, breakdown of your sleep stages and detailed insights for improved sleep quality.

GARMIN COACH

Free adaptive 5K, 10K and half marathon training plans from expert coaches.

See your stats, and track your goals in the Garmin Connect™ app.

LEARN MORE

Customize your Garmin device using the Connect IQ™ Store

LEARN MORE

When paired with a compatible smartphone. For safety and tracking features requirements and limitations, see Garmin.com/safety.
This is not a medical device and is not intended for use in the diagnosis or monitoring of any medical condition; see Garmin.com/ataccuracy. Pulse Ox not available in all countries.
View current supported country, payment network and issuing bank information at Garmin.com/GarminPay/banks.
TrainingPeaks® is a registered trademark of Peaksware, LLC. SPOTIFY and the Spotify logo are among the registered trademarks of Spotify AB. Amazon Music and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Apple® is a trademark of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google LLC.

Physical & Performance

Display Size 1.4″ (35.4 mm) diameter
Battery life Smartwatch mode: Up to 23 days
GPS-Only GNSS mode: Up to 31 hours
SatIQ (AutoSelect) GNSS mode: Up to 22 hours
All-Systems GNSS mode + Multi-Band: Up to 19 hours
GPS-Only GNSS mode with music: Up to 10.5 hours
SatIQ (AutoSelect) GNSS mode with music: Up to 9.5 hours
All-Systems GNSS mode + Multi-Band with music: Up to 8.5 hours
See Details
Display Resolution 454 x 454 pixels
GPS Yes
Weight 53 g

Maps & Navigation

Memory/History 32 GB

Features

STR3AMUP! PC tool for streaming biometrics No
Wheelchair mode No
3-axis compass with HSI (horizontal situation indicator) No
Touch and/or button lock Yes
Preloaded ski resort maps No
Wind speed and direction (requires connection to Garmin Golf app) No
Live Event Sharing Android™ Only
SLEEP Yes (Advanced)
Green Contours (with Garmin Golf membership) No
Battery saver (customizable low power watch) Yes
Swing Tempo No
Plays and controls watch music Yes
APNEA mode No
Load ratio Yes
Ground contact time and balance Yes (with compatible accessory)
Density altitude calculator No
Critical swim speed Yes
Training load focus Yes
Compatible with Varia Vision™ (head-mounted display) Yes
HR alerts Yes
Training effect (anaerobic) Yes
Abnormal heart rate alerts Yes (high and low)
Easy break planning No
Vertical speed Yes
Lactate threshold Yes (with compatible accessory)
View images from notifications on watch (Android™ only) Yes
Workout tutorials No
Number of transmitters supported No
MTB Grit & Flow Yes
Customizable data pages Yes
Configurable lap alerts Yes
Incident Detection during select activities Yes
Physio TrueUp Yes
Custom alerts Yes
NEXRAD on moving map No
Back to start Yes
Vertical oscillation and ratio Yes
Altimeter with adjustable baro setting No
Physical size 47.2 x 47.2 x 13.2 (mm)
Fits wrists with a circumference of 135-205 mm
Move alerts (displays on device after a period of inactivity; walk for a couple of minutes to reset it) No
Live Delta Time No
Automatic altitude adjustment No
Bezel Material Titanium
Hazards and course targets Yes
Truck driver workouts No
TruSwing™ compatible No
UltraTrac mode Yes
VO2 Max (Trail Run) Yes
Up Ahead Yes
Preloaded race tracks No
Pulse Ox Blood Oxygen Saturation Monitor Yes
Relaxation Breathing Timer Yes
% HR max Yes
In Case of Emergency (I.C.E.) No
Gas time remaining No
Sport profiles Basketball, Volleyball, Field Hockey, Ice Hockey, Soccer, Football, Lacrosse, Rugby, Ultimate Disc, Cricket, Softball, Baseball
Subwave™ Support No
Audible alerts No
Colour display Yes
Multiple bike profiles No
Rest timer Yes
Wrist-based heart rate (constant, every second) Yes
Find My Phone Yes
PrePass weigh station notifications and bypass decisions No
Stride length (real time) Yes
Bike lap and lap maximum power (with power sensor) Yes
Open-water swim metrics (distance, pace, stroke count/rate, stroke distance, swim efficiency (SWOLF), calories) Yes
training effect Yes
OUTDOOR RUNNING Running, Outdoor Track Running, Trail Running, Ultra Running
Spectator messaging yes (with compatible smartphone)
Advanced workouts Yes
Charging method Garmin proprietary plug charger
TRENDLINE™ POPULARITY ROUTING Yes
Strava Live Segments Yes
Boundary enter/exit No
training readiness Yes
Timer Yes
Courses Yes
Respiration rate (during exercise) Yes (with compatible accessory)
Wirelessly receive flight plans from Garmin Pilot™ No
Nap detection Yes
Intensity minutes Yes
Interval training Yes
MOS & Meteogram No
Alerts (triggers alarm when you reach goals including time, distance, heart rate or calories) Yes
Pairs with Garmin Connect™ Mobile Yes
Breathwork Yes
Virtual starting line No
Sun and moon information Sunrise/sunset
Automatically saves dive entry and exit locations No
Power guide Yes
HRV stress test (measures your heart rate variability while standing still, for 3 minutes, to provide you with an estimated stress level; the scale of this is 1 to 100; low scores indicate lower stress levels) No
Sight ‘N Go Yes
Location tracking No
Pulse Ox blood oxygen saturation yes (spot-check, and optional all-day acclimation and in sleep)
Projected waypoint Yes
hill score Yes
Bread crumb trail in real time Yes
BUILT-IN MAPPING Yes
Customizable activity profiles Yes
Auto start/end dive No
REFERENCE POINT No
SatIQ™ Technology Yes
Connect IQ™ (downloadable watch faces, data fields, widgets and apps) Yes
Cadence (provides real-time number of steps per minute) Yes
Controls smartphone music Yes
Power meter compatible Yes
SNOW & WINTER Skiing, Snowboarding, Backcountry Snowboarding, XC Classic Skiing, Backcountry Skiing, Ice Skating, Snowshoeing
LED flashlight No
APNEA hunt mode No
60-minute activity goal No
Manual multisport activities Yes
Chores No
Moving Map with aviation airports, navaids, roads, bodies of water and more No
Point-to-point navigation Yes
Anchor Alarm No
Gauge mode No
PacePro™ Pacing Strategies Yes
Course- and weather-specific race predictor Yes
Yardage to layups/doglegs Yes
TAF (Terminal Aerodrome Forecast) No
OTHER ACTIVITY PROFILES Inline Skating
Auto Pause® Yes
Running dynamics Yes
Battery life (smartwatch mode) Up to 23 days
Gaming activity No
Full vector map No
BODY BATTERY™ ENERGY MONITOR Yes
BLUETOOTH phone calling and voice assistant support No
Accelerometer Yes
recovery time Yes
on the water Stand Up Paddleboarding, Rowing
Custom dive data screens No
Drill logging (pool swim only) Yes
Preloaded with 43,000 courses worldwide Yes
Track timer No
Multisport Triathlon, Swimming/Running
Strap material Silicone
Wearable trolling motor remote No
Race App No
Round timer/odometer Yes
Smart trainer control Yes
Heat and altitude acclimation Yes
Make calls and send texts via voice No
Cardio workouts Yes
Connected GPS No
Performance condition Yes
Galileo Yes
Distance traveled Yes
Manual lap Yes
GPS-based distance, time and pace Yes
Text messaging No
Realtime stamina Yes
Running power Yes
Nitrox support No
Assistance Yes
Race predictor Yes
Stealth Mode No
Pairs with Garmin Golf app Yes
Auto lap splits No
“Repeat on” rest timer (pool swim only) Yes
Pilates workouts Yes
GPS coordinates Yes
Lap Time Repeatability Score (LTR) No
Air integration No
Audio prompts Yes
Auto CourseView updates Yes
Downloadable training plans Yes
Stocks Yes (optional Connect IQ app)
Measures shot distance (calculates exact yardage for shots from anywhere on course) Automatic
Run/Walk/Stand detection Yes
Closed Circuit Rebreather (CCR) No
Heart rate from external HRM (real-time during rests, interval and session stats during rests, and automatic heart rate download post-swim) Yes (with HRM-Swim, HRM-Pro or HRM-Pro Plus)
Compatible with Varia™ radar (rear-facing radar) Yes
Task timers (2, 5, 10, 15, 20 and 30 minutes) No
Pool swim workouts Yes
Assistance Plus No
Multi-gas mode No
Music storage Yes
Race an Activity Yes
KILL SWITCH No
Hot keys Yes
Single-gas mode No
Activity history on watch Yes
On-screen workout animations Yes
Auto max HR Yes
DAILY SUGGESTED WORKOUTS Yes (7 days)
Solar charging No
Foot pod capable Yes
Compatible with Vector™ and Rally™ (power meters) Yes
Phone-free text messaging No
Tournament legal Yes
Watch display type AMOLED Optional Always-On Mode
Incident detection alert on phone for wearables Yes
Race an activity Yes
Finish time Yes
Elevation profile Yes
PlaysLike distance No
Aviation Alerts No
Virtual Partner Yes
VO2 Max (Run) Yes
Relaxation reminders Yes
Reminder alerts No
Wind meter compatible No
RACKET SPORTS Tennis, Pickleball, Badminton, Squash, Table Tennis, Padel, Platform Tennis, Racquetball
Race glance/widget Yes
TRAINING LOAD Yes
endurance score Yes
Touchscreen Yes
Chronograph No
Gym Strength, HIIT, Cardio and Elliptical Training, Stair Stepping, Floor Climbing, Indoor rowing
Motor Sports Motorcycling, Overlanding, Motorcrossing, ATVing, Snowmobile
Ambient light sensor Yes
Touch-targeting (touch target on display to see the distance to any point) No
Stroke type detection (freestyle, backstroke, breaststroke, butterfly) (pool swim only) Yes
Garmin ECG App No
In-flight Pulse Ox No
Yardage to F/M/B (distance to front, middle and back of green) Yes
Calendar Yes
Barometric altimeter Yes
Unlock new step icons No
On-device Connect IQ™ Store Yes
Weather forecasts Yes
Auto Lap® Yes
Sunrise/sunset times Yes
Tides Glance No
Pacing alerts (pool swim only) Yes
Floors climbed Yes
Respiration Rate (24×7) Yes
Gas consumption rate No
% HRR Yes
Ballistics solver No
On-Screen Workout Muscle Map Yes
AUTO REST Yes
Basic rest timer (up from 0) (pool swim only) Yes
Outdoor recreation Hiking, Indoor Climbing, Bouldering, Climbing, Golfing, Disc Golf
TracBack® Yes
Advanced cycling dynamics Yes
Handicap scoring Yes
Primary benefit (Training Effect labels) Yes
MULTI-BAND GPS Yes
HR zones Yes
Auto rest (pool swim only) Yes
Stat tracking (strokes, putts per round, greens and fairways hit) Yes
Connectivity Bluetooth®, ANT+®, Wi-Fi®
Improved interval (includes open repeats, intervals data page, rest screen and auto detection) Yes
Sleep Score and Insights Yes
Custom targets No
Downloadable cartography support Yes
Run workouts Yes
Stopwatch Yes
Worldwide airport database(s) No
Waypoint information page No
INDOOR RUNNING Treadmill Running, Indoor Track Running
GPS speed and distance Yes
Round-trip course creator (running/cycling) Yes
Area calculation Yes (via Connect IQ™)
Find My Watch Yes
Automatic club tracking compatible (requires accessory) No
Connext avionics connectivity No
Preloaded road and trail maps Yes
Rest Timer (Ultra Run only) Yes
Unified training status Yes
VIRB® Remote Yes
Smartphone compatibility iPhone® and Android™
Dual grid coordinates Yes
HRM running pace and distance Yes
Expedition GPS Activity No
TrueUp™ Yes
Morning report Yes
Multiple time zones with Zulu/UTC No
Trimix support No
IN THE RING Boxing, Mixed martial arts
Compatible with Varia™ lights Yes
Two-way voice calls No
Thermometer Yes
Skin temperature No
RED SHIFT MODE Yes
Hydration Yes (in Garmin Connect™ and optional Connect IQ™ widget)
Alarm clock Yes
Group LiveTrack Yes
Gyroscope Yes
Underwater wrist-based heart rate Yes
Countdown start (pool swim only) Yes
Health Snapshot Yes
ClimbPro™ Ascent Planner Yes
Truck plaza loyalty programs No
Night vision mode No
Swim Pool Swimming, Open Water Swimming
Tempo Training No
Power Modes – customizable in-activity battery settings No
Move IQ™ Yes
Speed and cadence sensor support (w/sensor) Yes
Do not disturb/School mode No
Garmin Elevate™ wrist heart rate monitor Yes
Tides No
GLONASS Yes
Smart Notifications Yes
Garmin Pay™ Yes
HRV Status Yes
Automatic daylight saving time Yes
Yoga workouts Yes
Depth sensor No
Time/date Yes
Sync dive log to Garmin Dive™ Mobile app No
Rewards (coins) No
VIRTUAL CADDIE No
Calories Burned Yes
Toe-to-Toe™ Challenges app Yes (optional Connect IQ Toe-to-Toe™ Challenges app)
Garmin Live Segments Yes
HR broadcast (broadcasts HR data over ANT+™ to paired devices) Yes
Fly activity emergency mode No
Total ascent/descent Yes
Auto multisport activities Yes
Last race summary No
Cycle Map (routable cycling-specific street map) Yes
Power curve and % FTP workouts Yes
PinPointer Yes
Step counter Yes
METAR (Meteorological Aerodrome Report) No
Quick Release bands No
Trail run auto climb Yes
Security updates until at least (YYYY-MM-DD) 2025-03-10
Barometric trend indicator with Storm Alert Yes
Automatic rep counting Yes
LiveTrack Yes
HR calories Yes
Grade-adjusted pace Yes
Tides No
Watch water rating 5 ATM
Time and distance alerts Yes
Garmin Connect™ Challenges app Yes (optional Connect IQ app)
XERO™ Locations Yes
All-day stress Yes
Tack assist mode No
Compatible with dēzl™ OTR truck navigators No
Worldwide NAVAID and Intersection database(s) No
Cycling Biking, Road biking, Mountain Biking, Gravel biking, Bike commuting, Bike touring, eBiking, eMountain Biking, Indoor Biking, Cyclocross
HIIT workouts Yes
Future elevation plot Yes
QuickFit™ watch band compatible Yes (22 mm compatible)
Large font option Yes
Games No
Orienteering No
Text response/reject phone call with text (Android™ only) Yes
Around Me mode Yes
Realtime settings sync with Garmin Connect™ mobile Yes
FISH FORECAST Yes (via Connect IQ™)
Course guidance Yes
GPS Time Sync Yes
Countdown timer No
Auto scroll Yes
Analog hands No
Compass Yes
DIGITAL SCORECARD Yes
Lens Material Corning® Gorilla® Glass DX
NextFork™ navigation Yes
GREEN VIEW WITH MANUAL PIN POSITION Yes
Strength workouts Yes
Distance to destination Yes
Voice messaging No
Women’s Health Yes (in Garmin Connect™ and optional Connect IQ™ widget)
Training status Improved
Pool swim metrics (lengths, distance, pace, stroke count, swim efficiency (SWOLF), calories) Yes
Daily resting heart rate Yes
Auto goal (learns your activity level and assigns a daily step goal) Yes
Garmin AutoShot™ Yes
FITNESS AGE Yes
FTP (Functional Threshold Power) Yes (with compatible accessory)
Dive ascent/descent rate indicator No
Built-in barometer and tide tables No
WELLNESS Walking, Pilates, Yoga
  • Forerunner® 965 running watch
  • USB-C charging/data cable
  • Documentation

AU Warranty / Availability of Repair Facilities & Parts

Garmin Warranty / Availability of Repair Facilities & Parts

On this page, Garmin customers in Australia will find detailed warranty information; information regarding availability of repair facilities and parts including for out of warranty service; certain other information regarding repair or replacement of a Garmin product; and how to contact us in Australia for further information.

Limited Warranty

This warranty is given by Garmin Australasia Pty Ltd (Garmin Australasia)

Application of Australian Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our Limited Warranty are in addition to other rights and remedies under applicable law in relation to the products. Garmin Returns Australasia, PO Box 684 Seven Hills, NSW 1730, Australia. Phone: 1-800-235-822. Email: [email protected]

One Year Consumer Products Limited Warranty

Non-aviation products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin Australasia will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labour, provided that the customer shall be responsible for any transportation cost. This Limited Warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Garmin; (v) damage to a product that has been modified or altered without the written permission of Garmin, (vi) damage to a product that has been caused by connection to power and/or data cables that are not supplied by Garmin. In addition, Garmin reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country. This product is intended to be used only as a travel aid and must not be used for any purpose requiring precise measurement of direction, distance, location or topography. Garmin makes no warranty as to the accuracy or completeness of map data.

This Limited Warranty also does not apply to, and Garmin is not responsible for, any degradation in the performance of any Garmin navigation product resulting from its use in proximity to any handset or other device that utilizes a terrestrial broadband network operating on frequencies that are close to the frequencies used by any Global Navigation Satellite System (GNSS) such as the Global Positioning Service (GPS). Use of such devices may impair reception of GNSS signals.

If during the warranty period you submit a claim for warranty service in accordance with this Limited Warranty, then Garmin at Garmin’s sole option will: (i) repair the device using new parts or previously used parts that satisfy Garmin’s quality standards, (ii) replace the device with a new device or a refurbished device that meets Garmin’s quality standards, or (iii) exchange the device for a full refund of your purchase price. Such remedy shall be your sole and exclusive remedy under and for any breach of this limited warranty.

Before seeking warranty service, please access and review the online help resources available on support.garmin.com/en-AU/. If your device is still not functioning properly after making use of these resources, contact a Garmin Authorized service facility in the original country of purchase or follow the instructions on support.garmin.com to obtain warranty service. If you are in Australia, you can also call 1-800-235-822.

If you seek warranty service outside of the original country of sale or purchase, Garmin cannot guarantee that the parts and products needed to repair or replace your product will be available due to differences in product offerings and applicable standards, laws and regulations. In that case, Garmin may, in its sole discretion and subject to applicable laws, repair or replace your product with comparable Garmin products and parts, or require you to ship your product to a Garmin Authorized Service facility in the country of original purchase or to a Garmin Authorized service facility in another country that can service your product, in which case you will be responsible for complying with all applicable import and export laws and regulations and for paying all custom duties, V.A.T., shipping fees and other associated taxes and charges. In some cases, Garmin and its dealers may be unable to service your product in a country outside of the original country of purchase or return a repaired or replaced product to you in that country due to applicable standards, laws or regulations in that country.

Online Auction Purchases Products purchased through online auctions are not eligible for rebates or other special offers from Garmin warranty coverage. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin will not replace missing components from any package purchased through an online auction.

Purchases made within Australia or New Zealand can be returned to the Garmin Service Centre as per below instructions.

Procedure for Claims Under Limited Warranty

To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin retains the exclusive right to either repair or replace the unit with a factory refurbished unit or new unit at its sole discretion. The same policy shall apply to software. To obtain warranty service, please complete these two easy steps:

STEP 1: Contact Garmin Technical Support to receive an RMA number.

Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. You will need to provide the unit’s serial number (if applicable), your return shipping address, and a daytime telephone number.
Phone: 1 800 235 822
Email: [email protected]

STEP 2: Ship the unit, along with the RMA number, to Garmin.

Once you have received the RMA number, securely package the unit and ship it (insured) to the following address:

RMA Number: (insert your RMA number here – see above)
Garmin Returns Australasia
PO Box 684
Seven Hills, NSW 1730
Australia

Availability of Repair Facilities & Parts, Including Out of Warranty Service

Garmin products, including its wearable products, include complex integrated components. Repair of integrated component parts, such as cracked screens or broken integrated bands, may not be possible outside of Garmin factory conditions. Therefore, facilities or spare parts may not be available for the repair of such components.

Where an out of warranty service is sought for such a broken component, Garmin Australasia in its discretion may offer to sell a whole new or a factory refurbished product as a replacement for the broken product. This information applies only to out of warranty service, to which neither the consumer guarantees under the Australian Consumer Law nor our warranty applies, for example a screen broken through misadventure. For in warranty service, please see Limited Warranty.

Repair or replacement of a Garmin product

Please note the following prescribed notice under the Australian Consumer Law in respect of repair or replacement of a Garmin product

  • Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data.
  • Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Additional Resources

Parallel imports: https://www.accc.gov.au/consumers/sales-delivery/buying-parallel-imports
Proof of purchase: https://www.accc.gov.au/consumers/prices-surcharges-receipts/receipts-proof-of-purchase
Identifying genuine business: https://www.accc.gov.au/consumers/consumer-protection/identifying-a-genuine-business

Contact for Further Information

If you require further information in regards to either in-warranty or out of warranty service, please contact the Garmin Australasia Product Support Team on:
Telephone: 1-800-235-822
Email: [email protected]

Additional information

Garmin Forerunner® 965

Garmin Forerunner® 955 Carbon Grey DLC Titanium Bezel with Black Case and Amp Yellow/Black Silicone Band, Garmin Forerunner® 965, Carbon Gray DLC Titanium Bezel with Black Case and Black/Powder Gray Silicone Band, Garmin Forerunner® 965, Black, Garmin Forerunner® 955, Titanium Bezel with Whitestone Case and Whitestone/Powder Grey Silicone Band

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