epix™ Pro (Gen 2) – Sapphire Edition | 42 mm

$1,349.00$1,999.00

epix™ Pro (Gen 2)
Clear selection
SKU: N/A Categories: ,

Description

ALL DAY, EVERY DAY

Conquer every hour of the day with advanced training features, 24/7 health and wellness monitoring, and up to 10 days of battery life in smartwatch mode. See it all on a stunning AMOLED display with a scratch-resistant sapphire lens and a new design optimised for smaller wrists.

 

STUNNING AMOLED DISPLAY

UP TO 10 DAYS OF BATTERY LIFE IN SMARTWATCH MODE

BRIGHT LED FLASHLIGHT

ADVANCED TRAINING METRICS AND RECOVERY INSIGHT

HEALTH AND WELLNESS FEATURES

SATIQ™️ TECHNOLOGY AND MULTI-BAND GPS

LEAVE COMPROMISES IN THE DUST

LONG BATTERY LIFE

Get up to 10 days in smartwatch mode or up to 20 hours in GPS mode.

BUILT-IN LED FLASHLIGHT

Variable light intensities and a red safety light give you greater awareness while you train in the dark and can provide convenient illumination when you need it. Strobe mode can even match your running cadence.

HILL SCORE

This feature measures your capability for running uphill and evaluates your progress over time based on your VO2 max and training history. It measures your running strength on steep ascents and running endurance on long ascents and provides a score based on your performance over time.

ENDURANCE SCORE

This feature measures your ability to sustain prolonged efforts and combines training data from all your athletic pursuits to help you understand how training impacts your overall endurance. This dynamic measurement uses your VO2 max, short-term/long-term training loads and other factors to gauge your fitness progress beyond just VO2 max.

RUGGED BY DESIGN

The resilient athletic design features a bright 1.2″ scratch-resistant sapphire AMOLED display, responsive touchscreen, traditional buttons, and 42mm fiber-reinforced polymer case with a titanium bezel and rear cover. The watch is tested to U.S. military standards for thermal, shock, and water resistance.

KNOWLEDGE IS POWER

Your health and training data should be easy to interpret and provide actionable insight. Begin each day with a customizable morning report, and see a daily summary of health and wellness information. Use the training readiness feature — which looks at a variety of different health metrics to help you maximise your training efficiency and recovery1 — to prevent burnout.

PERFORMANCE FEATURES

VISUAL RACE PREDICTOR

Get an estimate of what your pace could be for a 5K, 10K, half-marathon and marathon.

PACEPRO️ TECHNOLOGY

Plan race-day strategy with GPS-based pace guidance for a selected course or distance.

CLIMBPRO FEATURE

See real-time information on your current and upcoming climbs on downloaded courses.

GRADE-ADJUSTED PACE

Get your equivalent running pace at the same effort on flat ground or when ascending.

TRAINING READINESS

From the moment you wake up, get a readiness score based on your sleep quality1, recovery, training load and more, so you can determine whether it’s a good day to go hard — or take it easy.

TRAINING STATUS

Get insight, and know whether you’re training productively, peaking or strained.

PERFORMANCE METRICS

Gauge your performance with advanced training metrics such as VO2 max training load and more.

REAL-TIME STAMINA

Prevent burnout, and use this data to track and manage your exertion.

DAILY SUGGESTED WORKOUTS

View your entire week of daily suggested workouts which adapt after every run or ride.

RECOVERY TIME

Know how long you need to recover before your next high-effort workout based on your latest training.

RACE WIDGET

Know how long you need to Prepare for your next race with training tips, personalised daily suggested workouts, and more.

WRIST-BASED RUNNING POWER

See how much power you’re applying to the trail or road so you can manage effort and fine-tune training.

GARMIN COACH

Get free adaptive 5K, 10K, and half-marathon training plans from expert coaches.

MULTISPORT AUTO TRANSITION

Switch between sports automatically by using built-in profiles for triathlons, duathlons, brick workouts, and swimruns – so you can focus on the race and let your watch take care of recording splits. You can also create your own custom multisport profiles.

ACTIVITY FEATURES

TRACK YOUR ACTIVITIES

Use preloaded activity profiles to get data and insight from your active pursuits. You can now track team sports activities such as soccer, football, racquet sports, and more.

HIIT WORKOUTS

Track your HIIT workouts, including AMRAP, EMOM, Tabata or custom workouts.

ANIMATED WORKOUTS

Follow animated cardio, strength, yoga and Pilates workouts on the watch screen.

BACKCOUNTRY SKI AND SNOWBOARD

Get ascent and descent data along with metrics such as cadence, stride length and grade.

XC SKI DYNAMICS

Measure exercise load when paired with an HRM-Pro️ Plus chest strap (sold separately).

SURF ACTIVITY

Record the number of waves surfed, maximum speed reached, distance travelled and more.

SURFLINE® CAMERA

Create a video of every wave you ride in front of a Surfline camera with Surfline Sessions️ technology. Use the Surfline widget to see tide, wave height, wind and surf rating for each of the five nearest surf spots2.

MTB DYNAMICS

Track the details of your ride with specialised Grit® and Flow️ measurements

NAVIGATION FEATURES

OUTDOOR MAPS+

Subscribe to Outdoor Maps+ for premium mapping content, such as satellite imagery and enhanced TOPO maps, downloaded directly to your watch.

SATIQ TECHNOLOGY

Get superior positioning accuracy with multi-band GPS while optimising battery life.

ABC SENSORS

Navigate your next trail with an altimeter, barometer and 3-axis electronic compass.

MULTICONTINENT TOPO MAPS

Download TopoActive maps via Wi-Fi® connectivity from around the world — or get your local region preloaded on the Sapphire edition watch — to keep your explorations on track.

SKIVIEW️ MAPS

View run names and difficulty ratings for more than 2,000 preloaded ski resorts worldwide.

GOLF COURSE MAPS

Get preloaded full-colour CourseView maps for more than 43,000 golf courses around the world.

NEXTFORK️ MAP GUIDE

Navigate with a quick glance, and see the distance to the next intersection and the trail name.

UP AHEAD FEATURE

Get at-a-glance awareness for selected POI checkpoints ahead — such as aid stations — during a race.

ROUND-TRIP ROUTING

Enter how far you want to go, and get suggested routes that will bring you back.

COURSES WITH TURN-BY-TURN DIRECTIONS

Create or find existing courses in the Garmin Connect️ app, or sync from your favourite third-party platforms and get turn-by-turn directions.

HEALTH FEATURES

MORNING REPORT

Get a customisable overview of your sleep, training outlook, HRV status, weather and more as soon as you wake up.

HRV STATUS

Gain a better understanding of your overall health, recovery and training performance while you sleep.

WRIST-BASED HEART RATE

The watch constantly samples your heart rate1 to help you gauge how hard you work during activities.

PULSE OX SENSOR

Track your blood oxygen saturation while you’re awake or asleep, and gain awareness of how you’re adapting to altitude3.

SLEEP COACH

Get personalised coaching for how much sleep you need and tips on how you can improve. Use this guidance to find the right balance between challenging activities and your body’s natural recovery process2.

NAP DETECTION

Automatically track or log your naps to see how they benefit your body and to check the recommended time and duration they should be.

JET LAG ADVISER

Help to minimise the effects of jet lag with guidance on light exposure, sleep schedule and exercise.

BODY BATTERY️ ENERGY MONITORING

See your energy levels throughout the day so you’ll know when your body is charged up and ready for activity or drained and needing to recharge with restful sleep. And get even more details and personal insights on how sleep, naps, daily activities and high stress specifically impact your energy1.

STRESS TRACKING

See if you’re having a calm, balanced or stressful day.

HEALTH SNAPSHOT️ FEATURE

Log a 2-minute session to record key health stats, then generate a report to share with your health care provider.

WOMEN’S HEALTH TRACKING

Track and log your menstrual cycle or pregnancy to get exercise and nutrition education.

CONNECTED FEATURES

SMART NOTIFICATIONS

Receive emails, texts and alerts on your watch when paired with your iPhone® or Android️ smartphone.

MUSIC

Download songs and playlists from your Spotify, Deezer or Amazon Music accounts for phone-free listening.

GARMIN PAY️ CONTACTLESS PAYMENTS

Breeze through checkout lines or transit systems with participating providers.

SAFETY AND TRACKING FEATURES

If you feel unsafe or if your watch senses that an incident occurred, your watch will send a message with your live location4.

STOCKS TRACKER

Keep track of up to 50 of your favourite stocks5 — right from your wrist.

CONNECT IQ️ STORE

Add watch faces, data fields and apps to your paired watch.

POWER MANAGER

View how various settings and sensors impact your watch’s battery life.

2When paired with the Garmin Connect smart device app and the Surfline smart device app.
3This is not a medical device and is not intended for use in the diagnosis or monitoring of any medical condition; see Garmin.com/ataccuracy. Pulse Ox not available in all countries.
4When paired with your compatible smartphone. For safety and tracking feature requirements and limitations, see Garmin.com/safety.
5When paired with your compatible smartphone. All data provided on the Garmin Stocks Tracker app is provided for informational purposes only and is not intended for trading or investing purposes. See Twelvedata.com/stocks for stock exchanges covered by the Stocks app.

What You’ll Love

SLEEP SCORE AND INSIGHTS Yes
BATTERY LIFE (SMARTWATCH MODE) Upto 12 days
DAILY SUGGESTED WORKOUTS Yes (7 days)
PULSE OX BLOOD OXYGEN SATURATION Yes(spot-check, and optional all-day acclimation and in sleep)
GARMIN PAY™ Yes
MULTI-BAND GPS Yes
MUSIC STORAGE                    Yes
TRAINING STATUS                   Improved
WATCH DISPLAY TYPE                   Yes (7 days)
WATCH WATER RATING                   Sunlight-visible, transflective memory-in-pixel (MIP)
WATCH WATER RATING                  5 ATM

General

LENS MATERIAL Corning® Gorilla® Glass 3
BEZEL MATERIAL Fiber-reinforced polymer
QUICK RELEASE BANDS Yes (18 mm, Industry standard)
STRAP MATERIAL Silicone
PHYSICAL SIZE 41 x 41 x 12.4 (mm)
Fits wrists with a circumference of 110-175 mm
WEIGHT 39 g
DISPLAY SIZE 1.1″ (27.5mm) Diameter
DISPLAY RESOLUTION 218 x 218 pixels
LARGE FONT OPTION yes
BATTERY LIFE Smartwatch mode: Up to 12 days
GPS-only GNSS mode: Up to 26 hours
All-Systems GNSS mode with music: Up to 5.5 hours
All-Systems GNSS mode: Up to 20 hours
All-Systems GNSS mode plus Multi-Band: Up to 13 hours
CHARGING METHOD Garmin proprietary plug charger
MEMORY/HISTORY 4 GB

Clock Features

TIME/DATE Yes
GPS TIME SYNC Yes
AUTOMATIC DAYLIGHT SAVING TIME Yes
ALARM CLOCK Yes
TIMER Yes
STOPWATCH Yes
SUNRISE/SUNSET TIMES Yes

Health & Wellness Monitoring

WRIST-BASED HEART RATE (CONSTANT, EVERY SECOND) Yes
DAILY RESTING HEART RATE Yes
ABNORMAL HEART RATE ALERTS Yes
RESPIRATION RATE (24X7) Yes
FITNESS AGE Yes
BODY BATTERY™ ENERGY MONITOR Yes
ALL-DAY STRESS Yes
RELAXATION REMINDERS Yes
RELAXATION BREATHING TIMER Yes
SLEEP Yes
SLEEP COACH Yes
NAP DETECTION Yes
HYDRATION Yes
WOMEN’S HEALTH Yes
HEALTH SNAPSHOT Yes

Sensors

GPS Yes
GLONASS Yes
GALILEO  Yes
SATIQ™ TECHNOLOGY  Yes
GARMIN ELEVATE WRIST HEART RATE MONITOR  Yes
PULSE OX BLOOD OXYGEN SATURATION MONITOR  Yes
BAROMETRIC ALTIMETER  Yes
COMPASS  Yes
GYROSCOPE  Yes
ACCELEROMETER  Yes
THERMOMETER Yes

Daily Smart Features

CONNECTIVITY Bluetooth®, ANT+®, Wi-Fi®
CONNECT IQ (DOWNLOADABLE WATCH FACES, DATA FIELDS, WIDGETS AND APPS) Yes
ON-DEVICE CONNECT IQ STORE Yes
SMART NOTIFICATIONS Yes
TEXT RESPONSE/REJECT PHONE CALL WITH TEXT (ANDROID ONLY) Yes
VIEW IMAGES FROM NOTIFICATIONS ON WATCH (ANDROID ONLY) Yes
MORNING REPORT Yes
CALENDAR Yes
WEATHER FORECASTS Yes
REALTIME SETTINGS SYNC WITH GARMIN CONNECT MOBILE Yes
BATTERY SAVER (CUSTOMIZABLE LOW POWER WATCH) Yes
CONTROLS SMARTPHONE MUSIC Yes
PLAYS AND CONTROLS WATCH MUSIC Yes
FIND MY PHONE Yes
FIND MY WATCH Yes
VIRB® REMOTE Yes
SMART TRAINER CONTROL Yes
PAIRS WITH GARMIN CONNECT MOBILE 40.6 x 37.0 x 11.5 mm

Fits wrists with a circumference of 125-190 mm

SMARTPHONE COMPATIBILITY iPhone® and Android
STOCKS Yes (optional Connect IQ app)

Activity Profiles

GYM Strength, HIIT, Cardio and Elliptical Training, Stair Stepping, Floor Climbing, Indoor rowing
MULTISPORT Triathlon
WELLNESS Walking, Pilates, Yoga
INDOOR RUNNING Treadmill Running, Indoor Track Running
OUTDOOR RUNNING Running, Outdoor Track Running, Trail Running, Ultra Running
OUTDOOR RECREATION Hiking
CYCLING Biking, Mountain Biking, eBiking, eMountain Biking, Indoor Biking
SWIM Pool Swimming, Open Water Swimming
ON THE WATER Stand Up Paddleboarding, Rowing
RACKET SPORTS Tennis, Pickleball, Badminton, Squash, Table Tennis, Padel, Platform Tennis, Racquetball
SNOW & WINTER Skiing, Snowboarding, XC Classic Skiing
SPORT PROFILES Basketball, Volleyball, Field Hockey, Ice Hockey, Soccer, Football, Lacrosse, Rugby, Ultimate Disc, Cricket, Softball, Baseball
IN THE RING Boxing, Mixed martial arts
OTHER ACTIVITY PROFILES Inline Skating

Safety and Tracking Features

INCIDENT DETECTION DURING SELECT ACTIVITIES Yes
INCIDENT DETECTION ALERT ON PHONE FOR WEARABLES Yes
ASSISTANCE Yes
LIVE TRACK Yes
LIVE EVENT SHARING Android Only

Activity Tracking Features

STEP COUNTER Yes
AUTO GOAL (LEARNS YOUR ACTIVITY LEVEL AND ASSIGNS A DAILY STEP GOAL) Yes
CALORIES BURNED Yes
FLOORS CLIMBED Yes
DISTANCE TRAVELED Yes
INTENSITY MINUTES Yes
TRUEUP Yes
MOVE IQ Yes
AUTO REST Yes
GARMIN CONNECT CHALLENGES APP Yes

Gym & Fitness Equipment

STRENGTH WORKOUTS  Yes
HIIT WORKOUTS  Yes
YOGA WORKOUTS  Yes
PILATES WORKOUTS  Yes
ON-SCREEN WORKOUT ANIMATIONS  Yes
ON-SCREEN WORKOUT MUSCLE MAP  Yes
AUTOMATIC REP COUNTING Yes

Training, Planning, and Analysis Features

CUSTOMIZABLE DATA PAGES Yes
DOWNLOADABLE TRAINING PLANS Yes
COURSE GUIDANCE Yes
HR ZONES Yes
HR ALERTS Yes
HR CALORIES Yes
% HR MAX Yes
% HRR Yes
RECOVERY TIME Yes
AUTO MAX HR Yes
HRV STATUS Yes
HR BROADCAST (BROADCASTS HR DATA OVER ANT+ TO PAIRED DEVICES) Yes
RESPIRATION RATE (DURING EXERCISE) Yes (with compatible accessory)
IMPROVED INTERVAL (INCLUDES OPEN REPEATS, INTERVALS DATA PAGE, REST SCREEN AND AUTO DETECTION) Yes
ADVANCED WORKOUTS Yes
HRM RUNNING PACE AND DISTANCE Yes
AUTO LAP® Yes
MANUAL LAP Yes
REST TIMER Yes
CONFIGURABLE LAP ALERTS Yes
VO2 MAX (RUN) Yes
VO2 MAX (TRAIL RUN) Yes
LOAD RATIO Yes
TRAINING LOAD Yes
TRAINING LOAD FOCUS Yes
TRAINING EFFECT Yes
TRAINING EFFECT (ANAEROBIC) Yes
PRIMARY BENEFIT (TRAINING EFFECT LABELS) Yes
CUSTOM ALERTS Yes
AUDIO PROMPTS Yes
MULTISPORT AUTO TRANSITION Yes
FINISH TIME Yes
VIRTUAL PARTNER Yes
RACE AN ACTIVITY Yes
AUTO MULTISPORT ACTIVITIES Yes
MANUAL MULTISPORT ACTIVITIES Yes
TOUCH AND/OR BUTTON LOCK Yes
AUTO SCROLL Yes
ACTIVITY HISTORY ON WATCH  Yes
PHYSIO TRUEUP Yes
UNIFIED TRAINING STATUS  Yes

Running Features

GPS-BASED DISTANCE, TIME AND PACE Yes
RUNNING DYNAMICS Yes
VERTICAL OSCILLATION AND RATIO Yes
GROUND CONTACT TIME AND BALANCE Yes
STRIDE LENGTH (REAL TIME) Yes
CADENCE (PROVIDES REAL-TIME NUMBER OF STEPS PER MINUTE) Yes
RUNNING POWER Yes
GRADE-ADJUSTED PACE Yes
PERFORMANCE CONDITION Yes
LACTATE THRESHOLD Yes (with compatible accessory)
PACEPRO PACING STRATEGIES Yes
RACE PREDICTOR Yes
COURSE- AND WEATHER-SPECIFIC RACE PREDICTOR Yes
FOOT POD CAPABLE Yes
RUN/WALK/STAND DETECTION Yes

Outdoor Recreation

POINT-TO-POINT NAVIGATION Yes
BREAD CRUMB TRAIL IN REAL-TIME Yes
BACK TO START Yes
TRACBACK® Yes
ULTRATRAC MODE Yes
UP AHEAD Yes
ELEVATION PROFILE Yes
DISTANCE TO DESTINATION Yes
BAROMETRIC TREND INDICATOR WITH STORM ALERT Yes
VERTICAL SPEED Yes
TOTAL ASCENT/DESCENT Yes
AUTO REST Yes
FUTURE ELEVATION PLOT Yes
PROJECTED WAYPOINT Yes
SUN AND MOON INFORMATION Yes

Cycling Features

COURSES Yes
BIKE LAP AND LAP MAXIMUM POWER (WITH POWER SENSOR) Yes
BIKE LAP AND LAP MAXIMUM POWER (WITH POWER SENSOR) Yes
ALERTS (TRIGGERS ALARM WHEN YOU REACH GOALS INCLUDING TIME, DISTANCE, HEART RATE, OR CALORIES)  Yes
FTP (FUNCTIONAL THRESHOLD POWER)  Yes
COMPATIBLE WITH VECTOR™ AND RALLY™ (POWER METERS)  Yes
COMPATIBLE WITH VARIA VISION (HEAD-MOUNTED DISPLAY)  Yes
COMPATIBLE WITH VARIA RADAR (REAR-FACING RADAR)  Yes
COMPATIBLE WITH VARIA™ LIGHTS  Yes
SPEED AND CADENCE SENSOR SUPPORT (W/SENSOR) Yes
POWER METER COMPATIBLE Yes

Swimming Features

OPEN-WATER SWIM METRICS (DISTANCE, PACE, STROKE COUNT/RATE, STROKE DISTANCE, SWIM EFFICIENCY (SWOLF), CALORIES)  Yes
POOL SWIM METRICS (LENGTHS, DISTANCE, PACE, STROKE COUNT, SWIM EFFICIENCY (SWOLF), CALORIES) Yes
STROKE TYPE DETECTION (FREESTYLE, BACKSTROKE, BREASTSTROKE, BUTTERFLY) (POOL SWIM ONLY)  Yes
DRILL LOGGING (POOL SWIM ONLY) Yes
BASIC REST TIMER (UP FROM 0) (POOL SWIM ONLY) Yes
“REPEAT ON” REST TIMER (POOL SWIM ONLY) Yes
AUTO REST (POOL SWIM ONLY)  Yes
TIME AND DISTANCE ALERTS  Yes
PACING ALERTS (POOL SWIM ONLY)  Yes
COUNTDOWN START (POOL SWIM ONLY)  Yes
POOL SWIM WORKOUTS  Yes
CRITICAL SWIM SPEED Yes
UNDERWATER WRIST-BASED HEART RATE Yes
HEART RATE FROM EXTERNAL HRM (REAL-TIME DURING RESTS, INTERVAL AND SESSION STATS DURING RESTS AND AUTOMATIC HEART RATE DOWNLOAD POST-SWIM) Yes (with HRM-Swim, HRM-Pro or HRM-Pro Plus)

Kid Activity Tracking Features

TOE-TO-TOE CHALLENGES APP Yes (optional Connect IQ Toe-to-Toe Challenges app)
  • Venu® Sq
  • Charging/data cable
  • Documentation

AU Warranty / Availability of Repair Facilities & Parts

Garmin Warranty / Availability of Repair Facilities & Parts

On this page, Garmin customers in Australia will find detailed warranty information; information regarding availability of repair facilities and parts including for out of warranty service; certain other information regarding repair or replacement of a Garmin product; and how to contact us in Australia for further information.

Limited Warranty

This warranty is given by Garmin Australasia Pty Ltd (Garmin Australasia)

Application of Australian Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits under our Limited Warranty are in addition to other rights and remedies under applicable law in relation to the products. Garmin Returns Australasia, PO Box 684 Seven Hills, NSW 1730, Australia. Phone: 1-800-235-822. Email: [email protected]

One Year Consumer Products Limited Warranty

Non-aviation products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin Australasia will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labour, provided that the customer shall be responsible for any transportation cost. This Limited Warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Garmin; (v) damage to a product that has been modified or altered without the written permission of Garmin, (vi) damage to a product that has been caused by connection to power and/or data cables that are not supplied by Garmin. In addition, Garmin reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country. This product is intended to be used only as a travel aid and must not be used for any purpose requiring precise measurement of direction, distance, location or topography. Garmin makes no warranty as to the accuracy or completeness of map data.

This Limited Warranty also does not apply to, and Garmin is not responsible for, any degradation in the performance of any Garmin navigation product resulting from its use in proximity to any handset or other device that utilizes a terrestrial broadband network operating on frequencies that are close to the frequencies used by any Global Navigation Satellite System (GNSS) such as the Global Positioning Service (GPS). Use of such devices may impair reception of GNSS signals.

If during the warranty period you submit a claim for warranty service in accordance with this Limited Warranty, then Garmin at Garmin’s sole option will: (i) repair the device using new parts or previously used parts that satisfy Garmin’s quality standards, (ii) replace the device with a new device or a refurbished device that meets Garmin’s quality standards, or (iii) exchange the device for a full refund of your purchase price. Such remedy shall be your sole and exclusive remedy under and for any breach of this limited warranty.

Before seeking warranty service, please access and review the online help resources available on support.garmin.com/en-AU/. If your device is still not functioning properly after making use of these resources, contact a Garmin Authorized service facility in the original country of purchase or follow the instructions on support.garmin.com to obtain warranty service. If you are in Australia, you can also call 1-800-235-822.

If you seek warranty service outside of the original country of sale or purchase, Garmin cannot guarantee that the parts and products needed to repair or replace your product will be available due to differences in product offerings and applicable standards, laws and regulations. In that case, Garmin may, in its sole discretion and subject to applicable laws, repair or replace your product with comparable Garmin products and parts, or require you to ship your product to a Garmin Authorized Service facility in the country of original purchase or to a Garmin Authorized service facility in another country that can service your product, in which case you will be responsible for complying with all applicable import and export laws and regulations and for paying all custom duties, V.A.T., shipping fees and other associated taxes and charges. In some cases, Garmin and its dealers may be unable to service your product in a country outside of the original country of purchase or return a repaired or replaced product to you in that country due to applicable standards, laws or regulations in that country.

Online Auction Purchases Products purchased through online auctions are not eligible for rebates or other special offers from Garmin warranty coverage. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin will not replace missing components from any package purchased through an online auction.

Purchases made within Australia or New Zealand can be returned to the Garmin Service Centre as per below instructions.

Procedure for Claims Under Limited Warranty

To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Garmin retains the exclusive right to either repair or replace the unit with a factory refurbished unit or new unit at its sole discretion. The same policy shall apply to software. To obtain warranty service, please complete these two easy steps:

STEP 1: Contact Garmin Technical Support to receive an RMA number.

Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. You will need to provide the unit’s serial number (if applicable), your return shipping address, and a daytime telephone number.
Phone: 1 800 235 822
Email: [email protected]

STEP 2: Ship the unit, along with the RMA number, to Garmin.

Once you have received the RMA number, securely package the unit and ship it (insured) to the following address:

RMA Number: (insert your RMA number here – see above)
Garmin Returns Australasia
PO Box 684
Seven Hills, NSW 1730
Australia

Availability of Repair Facilities & Parts, Including Out of Warranty Service

Garmin products, including its wearable products, include complex integrated components. Repair of integrated component parts, such as cracked screens or broken integrated bands, may not be possible outside of Garmin factory conditions. Therefore, facilities or spare parts may not be available for the repair of such components.

Where an out of warranty service is sought for such a broken component, Garmin Australasia in its discretion may offer to sell a whole new or a factory refurbished product as a replacement for the broken product. This information applies only to out of warranty service, to which neither the consumer guarantees under the Australian Consumer Law nor our warranty applies, for example a screen broken through misadventure. For in warranty service, please see Limited Warranty.

Repair or replacement of a Garmin product

Please note the following prescribed notice under the Australian Consumer Law in respect of repair or replacement of a Garmin product

  • Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data.
  • Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.

Additional Resources

Parallel imports: https://www.accc.gov.au/consumers/sales-delivery/buying-parallel-imports
Proof of purchase: https://www.accc.gov.au/consumers/prices-surcharges-receipts/receipts-proof-of-purchase
Identifying genuine business: https://www.accc.gov.au/consumers/consumer-protection/identifying-a-genuine-business

Contact for Further Information

If you require further information in regards to either in-warranty or out of warranty service, please contact the Garmin Australasia Product Support Team on:
Telephone: 1-800-235-822
Email: [email protected]

Additional information

epix™ Pro (Gen 2)

epix™ Pro (Gen 2), Soft Gold with Light Sand Band, epix™ Pro (Gen 2), Carbon Gray DLC Titanium with Black Band, epix™ Pro (Gen 2), Soft Gold with Cream Heathered Nylon Band

Reviews

There are no reviews yet

Add a review
epix™ Pro (Gen 2) – Sapphire Edition | 42 mm epix™ Pro (Gen 2) – Sapphire Edition | 42 mm
Rating*
0/5
* Rating is required
Your review
* Review is required
Name
* Name is required
Add photos or video to your review
* Please confirm that you are not a robot

Q & A

There are no questions yet

Ask a question

Your question will be answered by a store representative or other customers.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for the question!

Your question has been received and will be answered soon. Please do not submit the same question again.

Error

Warning

An error occurred when saving your question. Please report it to the website administrator. Additional information:

Add an answer

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank you for the answer!

Your answer has been received and will be published soon. Please do not submit the same answer again.

Error

Warning

An error occurred when saving your answer. Please report it to the website administrator. Additional information:

©2024 Triathlon Shop Pty Ltd

Triathlete Triathlon Gear | Swimming Gear | Cycling Gear | Running Gear 

Enter your email and receive 10% off your next TriShop purchase!

Get ready to unwrap more deals from the best brands.

Coupon has expired

This field is required

Unlock exclusive deals awaiting you

Your exclusive code is ready! Copy it now!

Coupon has expired

Unlock exclusive deals awaiting you

Your exclusive code is ready! Copy it now!

Coupon has expired
Get 10% off now!
1
or

Log in with your credentials

or    

Forgot your details?

or

Create Account