Account & Data Deletion

We respect your privacy at TriShop and strive to give you full control over your personal information. This page explains how you can delete your account and personal data from our website, https://trishop.com.au/. Whether you’re closing your account or exercising your GDPR “right to be forgotten,” we provide a clear process to ensure your data is removed safely and in compliance with privacy laws. Please read the instructions below to request deletion of your data.

Self-Service Account Deletion (Via Profile Settings)

If you have an account on TriShop, the easiest way to delete it (along with all your associated data) is through your profile settings.

Steps to Delete Your Account Yourself:

1. Log in to your account at https://trishop.com.au/.
2. Navigate to your account settings. Go to your profile dashboard and select Delete Account.
3. Read the deletion notice. A warning will clearly explain the consequences of account deletion.
4. Confirm the deletion request. Check the acknowledgment box and/or enter your password to verify.
5. Click “Delete Account”. Your account and data will be permanently deleted immediately.

After these steps, your account will be permanently removed. This action cannot be undone.

Note: If you encounter issues or don’t see the “Delete Account” option, please contact us as detailed below.

Request Data Deletion via Contact

If you can’t delete your account via your profile, please contact us directly:

• Email: info@trishop.com.au
• Subject line: “Account Deletion Request”
• Include: Your username and email address associated with your TriShop account.

We may require identity verification for security purposes. We will confirm via email once your data is fully deleted.

What Happens When Your Account Is Deleted

When your account at TriShop is deleted:

• Personal data removal: Your profile details, posts, messages, and content will be permanently deleted.
• Orders and transaction data: Purchase records will be anonymized; identifiable personal details will be removed.
• Email communications: You’ll be unsubscribed from all newsletters and promotional communications.
• Irreversible process: Deletion is final. Data cannot be recovered post-deletion.

We ensure complete data removal to protect your privacy. Some information required by law (e.g., tax records) will be anonymized and retained only as legally required.

GDPR and Privacy Compliance

TriShop complies fully with the General Data Protection Regulation (GDPR), ensuring:

• Right to be Forgotten: We will erase your personal information promptly upon request.
• Prompt Response: Your data deletion requests will typically be addressed well within the GDPR mandated timeframe of one month.
• Security Verification: All deletion requests undergo verification to prevent unauthorized deletions.
• Fair Service: Exercising your right to deletion will not negatively impact future interactions with TriShop.

For details, please see our Privacy Policy available at https://trishop.com.au/privacy-policy.

Need Help or Have Questions?

For assistance or inquiries regarding data deletion, please contact our support team:

• Email: info@trishop.com.au
• Website: https://trishop.com.au/contact-us

Thank you for being part of the TriShop community. Your privacy is important to us, and we are committed to protecting your personal data with the highest standards of security and compliance.